Frequently Asked Questions
Everything you need to know about Casper Adventure expeditions
- What is Casper Adventure and what makes you different?
- Casper Adventure is a luxury expedition company specializing in premium off-road adventures across India and internationally. We combine the thrill of exploration with luxury comfort, using high-end Land Rover Defenders and providing 5-star accommodations, gourmet meals, and professional expedition leaders with 6+ years of experience.
- Do I need prior off-road driving experience?
- No prior off-road experience is required. Our professional drivers and expedition leaders will handle all challenging terrain. Participants can choose to drive on easier sections under supervision, but it's completely optional.
- What is the typical group size for expeditions?
- Our expeditions typically accommodate 12-20 participants to maintain an intimate, personalized experience. Each vehicle seats 4-5 people comfortably.
- What vehicles do you use and are they safe?
- We exclusively use Land Rover Defenders, known for their reliability and off-road capability. All vehicles are regularly maintained, equipped with safety equipment, GPS tracking, satellite communication devices, and first aid kits.
- What type of accommodation is provided?
- We provide luxury accommodations including premium hotels, heritage properties, and luxury camps depending on the destination. Private rooms with attached bathrooms are standard.
- Are meals included and what about dietary restrictions?
- All meals are included - breakfast, lunch, and dinner. We can accommodate vegetarian, vegan, and other dietary restrictions with advance notice.
- How do I book and what are the payment terms?
- Contact us via WhatsApp or email to express interest. We require a 30% advance payment to secure your spot, with the balance due 30 days before departure.
- What is your cancellation and refund policy?
- Cancellations made 60+ days before departure receive 80% refund. 30-59 days: 50% refund. Less than 30 days: 25% refund. No refund for no-shows.
- Can solo travelers join expeditions?
- Yes! Many of our participants are solo travelers who join our group expeditions. Room sharing can be arranged with other solo travelers to reduce costs.
- What happens in case of medical emergencies?
- All expedition leaders are trained in first aid and wilderness medicine. We carry comprehensive first aid kits and emergency communication devices. Travel insurance with medical coverage is strongly recommended.